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PRIVACY POLICY

Kult Games is committed to safeguarding the privacy of our website visitors and customers. Therefore we will NEVER, under any circumstances, disclose any details about you, your registration info, or anything you have ordered from us, to any external organizations for mailing, marketing or other intrusive purposes.

 

Information collection and storage

We may collect and store the following kinds of personal data:

- Information that you provide to us for the purpose of registering on our website (such as Name, Email Address, Delivery Address, Telephone Numbers, Password, etc);

- Information relating to any transactions carried out between you and us, on or in relation to this website, including information relating to any purchases you make of our goods or services;

- Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

- Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views).

 

Using your personal data

We may use your personal information to:

- Administer this website;

- Enable your use of the services available on the website;

- Process and ship your order via courrier services;

- Improve your browsing experience by personalising the website to provide relevant data that interests you;

- Deal with enquiries and complaints made by or about you relating to the website;

- Send to you our newsletter and other marketing communications from Kult Games. We also provide the means, if you wish to do so, for you to unsubscribe from these services (every email we send out will have an automatic unsubscribe option, you can also unsubscribe directly in your account settings);

- Provide select third parties with non-critical statistical and analytical information about our users – This information cannot identify any individual users. Its use is limited to generating statistical information about the use of our website by means of cookies (as explained below).

 

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

 

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website; We will use the persistent cookies to enable our website to recognize you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. Kult Games only uses "benign" cookies in its website, these are designed to enable several website services, improve browsing experience and to help us administer the website. We strongly condemn the use of any spyware/malware cookies on any website, if you have any reasons to suspect that those kinds of cookies exist on our website, please contact us immediately, thank you!

 

Information on how to alter your settings to accept/block cookies should be available from your Internet service provider or web browsing software provider. Please remember that if your browser refuses to accept cookies, this will have a negative impact upon the usability of many of this website's functionalities.

 

Additional privacy information

If the police, or any other regulatory or government authority investigating suspected illegal activities, requests your personal information or user details we will comply, provided they use the proper legal channels.

 

In order to process and deliver your order, limited elements of your personal information may be supplied to other businesses associated with Kult Games and to reputable third parties (i.e. carrier & courier services). Kult Games requires all of them to treat your personal information as confidential and to comply with all current Data Protection and consumer legislation.

 

Right to access personal data

All our clients have the right to access, modify and delete all their personal information stored on our website. If you want to consult/change/delete your account information from our database, you can exercise that right freely, we only require that you request it via email or registered letter, to our email shop@kultgames.pt or brick&mortar store address, and attaching a proof of identity.

 

SSL Encryption Certificate

Kult Games uses an 256bit SSL encryption certificate to protect your account information and order info. This technology allows encryption of all the information you input, before it is sent to our servers. Because of the trust you have placed on Kult Games, we believe that the safety of your personal information is paramount to the success of our business, as such we have invested in the lastest encryption technology, thus making sure that you can count on us to protect all your personal data.